Privacy Policy

1. Introduction

Welcome to Homexrei. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our platform, services, and website.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Business information (business name, service categories, service areas)
• Property information (addresses, property details, components)
• Payment information (processed securely through Stripe)
• Profile photos and business photos
• Messages and communications through our platform

2.2 Automatically Collected Information

• Device information and IP address
• Browser type and operating system
• Usage data and analytics
• Location data (with your permission)

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Connect homeowners with service providers
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Generate AI-powered insights and recommendations
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With vendors and service providers who perform services on our behalf
• Business Transfers: In connection with any merger, sale of assets, or acquisition
• Legal Requirements: When required by law or to protect our rights
• Public Listings: Property and service listings you choose to make public
• With Your Consent: With your explicit permission for specific purposes

We do NOT sell your personal information to third parties.

5. Third-Party Services

Our platform integrates with third-party services:

• Stripe: For payment processing
• Google Services: For maps and location services
• Twilio: For SMS verification
• OpenAI: For AI-powered features

These services have their own privacy policies governing their use of your information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We use encryption, secure servers, and regular security audits to protect your data.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data
• Withdraw consent at any time

To exercise these rights, contact us at privacy@homexlink.com

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it by law.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at: